HridaanLabsEnquiry capture
Organise incoming enquiries and their sources so a team can see which opportunities need attention.
LeadSaathi / Small & growing businesses
Turn enquiries into organised sales conversations.
LeadSaathi is an AI-assisted lead management workspace for SMEs, connecting enquiry capture, qualification, follow-up and campaign measurement around human sales teams.
SEE THE JOURNEY
One useful step at a time.
WORKFLOW EXPLAINER
LeadSaathiby Hridaan Labs
STEP 1 OF 3
Connect the approved sources and business knowledge.
Keep sources, stages and opportunities visible to the team.
Illustrative product journey, not a live app session or customer activity. Select any step to pause and read.
How LeadSaathi can help
AI-assisted qualification
Use an approved business knowledge base to answer common questions and identify enquiries that need a person to take over.
WhatsApp follow-up
Plan conversations around your business-owned WhatsApp number. Live messaging depends on the required account connections and setup.
Campaign measurement
Connect campaign information, lead stages and recorded outcomes to understand the path from enquiry to conversion. Attribution depends on the data available.
An example workflow
A training centre receives an enquiry about an IELTS batch. The workflow gathers the learner’s city and preferred schedule, answers approved fee questions and helps a counsellor prioritise a callback. The team records the outcome against the original enquiry.
Illustrative workflow, not a customer result.
Questions about LeadSaathi
Does LeadSaathi automatically bring in new customers?
LeadSaathi supports the lead-to-conversion workflow. New enquiries still need a source, such as your website, referrals or connected advertising campaigns. No lead volume or revenue outcome is guaranteed.
Who owns the advertising and WhatsApp accounts?
Your business keeps its WhatsApp number, Meta and Google Ads accounts, customer data and advertising budget. HridaanLabs provides the platform, setup and support.
Are ad spend and messaging costs included?
Confirm platform pricing, messaging charges and advertising spend separately during setup. Campaign budgets change only with your approval.
Is everything in the demo connected to live accounts?
A demo illustrates the workflow. Confirm which integrations are active for your business before relying on live messaging, campaign actions or revenue reporting.